BPRA Pool Access and eSoft Planner Help Request (2024)

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Hello! You are being directed here if you indicated you need help with pool access and/or eSoft Planner. Please fill out the information below. You may be sent to an additional page like this one to give more details.

Please allow up to one week for requests to be processed.

First and Last Name *

BPRA Property Address *

Phone Number *

Email address (put "none" if you do not have one) *

What do you need help with? *

I do not know what my eSoft Planner login user name and password are.

I cannot log in with my eSoft credentials

I need to add or remove a family member from my pool check in Membership and/or profile

I am a new homeowner and need to get set up for online assessment payment and/or pool access.

I am a landlord. I need to get my renter set up for pool access.

I am a renter and need to get set up for pool access.

I do not have an email address. How do I get set up for pool access?

I'm having some other problem not described above.

I am the only resident in my home and would like help setting up my pool access.

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