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Transit Driver Shortage and Workforce Development Questionnaire
This questionnaire will ask you for some brief information about your agency's experiences with driver shortages and workforce development. If you have any questions about this questionnaire, please feel free to contact Chad Riding at 916-562-1762 or
chad.riding@dot.ca.gov
.
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Has your agency experienced issues with driver shortage?
Yes
No
Clear selection
If you answered yes to the first question, on a scale of 1 to 10, where 1 represents no issues and 10 represents extreme hardship, how difficult have your agency's issues been with driver's shortage?
No Issues
1
2
3
4
5
6
7
8
9
10
Extreme Hardship
Clear selection
Based on your experience, what are some leading factors in the driver shortage for your agency? (Please check all that apply)
Retirements
Money/Pay/Compensation
COVID-19 Safety
Other Job Opportunities
Quality of Life/Work-Life Balance
Disputes with Riders and Associated Safety Risks
Uncertain Job Security Due to COVID-era Service Cuts and Possibility of Future Automation
Other:
What steps is your agency taking to protect drivers from disputes with riders? (Please check all that apply.)
Physical Barriers
Rear-door Boarding
Free Fares
Customer Service Specialists on Buses
Greater Law Enforcement Presence
Other:
Are drivers leaving because drivers do not see career advancement opportunities as a driver?
Yes
No
Other:
Clear selection
What are some current or near-term efforts at recruiting more drivers? (Please check all that apply.)
Mass hiring events
Bonuses
Education/Training Partnerships
Pay Increases
Advertisements
Other:
What are some things to recruit more drivers that your agency would like to do but cannot due to federal and state laws, policies, and regulations?
Your answer
Is it difficult for your agency to get drivers testing appointments at the DMV?
Yes
No
Clear selection
Does your agency have in-house staff that provide DMV testing for new drivers?
Yes
No
Other:
Clear selection
How can the State of California help alleviate the driver shortage problem?
Your answer
Does your agency have an existing training program available for staff to improve their job skills?
Yes
No
Clear selection
If you answered yes to the previous question, does this training program include zero-emission vehicles?
Yes
No
Clear selection
What resources would help get this training set up? (Please check all that apply.)
Money
Program Development Assistance
Facilities
Partnerships with Training Agencies/Educational Institutions
Other:
Please let us know if there are any other comments that you would like to give below.
Your answer
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