Disclaimer: We do not guarantee the removal of stains such as, rust, mildew or others caused by hard water build-up or lack of maintenance. Clients are required to inform us of items or surfaces needing special care. We are not responsible for any harm caused to animals, objects, or people due to our cleaning supplies. All dogs or other pets should be put away during cleanings. All surfaces (i.e. marble, granite, hardwood floors, etc.) are assumed sealed and ready to clean without causing harm. We do not offer refunds, but do guarantee that we can come back and correct any errors within 24 hours. We are not responsible for any complaints or concerns that are made beyond the 24 hour window. We cannot guarantee cleanings to be finished by a certain time due to differences in the scope of the work. If any client needs the job to be finished by a specific time, it is the client’s responsibility to inform us before the cleaning begins. Prices are subject to change if surfaces are excessively dirty and cause cleaners to spend an excess amount of time on areas. Cleaners will not clean areas filled with clutter or areas covered in hazardous material, which can include but not limited to human and animal waste. Payment is due the day of service and we require a 2-hour minimum.
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