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Promethean Issues Work Order Form
This form is for MS and HS Teachers to submit any technical issues you may be having with your board.
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Email
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Your email
Teacher Name:
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Your answer
School
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Middle School
High School
Room Number:
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Your answer
Check all issues that apply:
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Connectivity issue with my Macbook--- Can't get macbook to connect to the board using the screen share app.
Connectivity issues with my iPad--- Can't get my iPad to connect to the board using the myPromethean app
Screen Lagging--- Screen on the board lags behind what I see on my macbook and iPad
Connection Issues--- Board seems to lose internet connection
Sound Issues
Screen Freezing
Screen Touch- Touch on the screen does not work
Touchback Not Working- Touchback using your macbook is not working
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Please include any other details the technology department might need to know to help solve your Promethean issue:
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A copy of your responses will be emailed to the address you provided.
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