IV Washing Hands / Computer ; Conclusion
INSKEEP: One of the things with so many people working from home - and I would presume in many cases, working a lot more on computers even than they normally would be - we're all washing our hands for proper hygiene to secure ourselves. Is there a computer equivalent of washing your hands that you would recommend to people to avoid hacking?
URBELIS: (Laughter) Yes. I mean, where to start? We can't underestimate the importance of multifactor authentication. Small businesses may want to implement this really quickly. They can do so by using services like Google and Duo. Even personal accounts should be upgraded with multifactor authentication.
Another thing - absolutely - training is key here - understanding what scams are going to look like, understand that the psychological trigger points during a health crisis like this are things like vaccines, treatments, money rebates, anything that has to do with this $1,200 that's going to be coming back to persons and people in need, workplace-related guidance - these are all things that are going to be phishing lures. And phishing is the biggest problem that an organization is going to face right now. But phishing scams are just old wine in a new bottle.
Good cyber-hygiene, together with a skeptical and rigorous mind, are the best defenses. And honestly, no technological defense is going to be 100% effective. The gray matter in between our ears and our instincts are going to be what matters most.
INSKEEP: Alexander Urbelis, thanks so much for the time - really appreciate it.
URBELIS: Absolutely. It's my pleasure, Steve. And I wish you the best of luck and best of health.