This form is to filled out if you are going to be missing out on a lesson IN THE FUTURE, kindly note the Terms and Conditions below.
8. Make-up lessons / lesson cancelations applied for by the swimmer / parent / guardian

8.1. Reason for swimmer / parent / guardian to request make-up lesson(s).
8.1.1. Sick (doctors note provided).
8.1.2. Expected personal problem (travel issues, school closed for day, parent sick with doctor’s note).
8.1.3. Covid 19 contact (10-day isolation).
8.1.4. School activities / appointment i.e., games / matches, plays, parent’s interview, etc.  (Proof of the note from the educational institution, stating the swimmers name, date and time of school event)
8.2. All make-up lessons must be requested on the Google form link provided on www.rapidaqua.co.za.  
8.3. All applications for make-up lessons applied for on the day of the lesson will be denied. If the Notice is given via the Google form link at least the day before with good reason for requesting it, the lesson will be made up and thereafter called a make- up lesson.
8.4. A maximum of 40% of the total lessons available in a month may be applied for, as make-up lessons. View clause 2.1.5.
8.5. Make-up lessons will only be booked at a time suitable to both the swimmer and Impilo Swimming.
8.6. Make-up lessons will only be approved if the swimmers account is fully paid up. If the account is not fully paid up at the time of the make-up lesson application, the application will be denied and cannot be reinstated for any reason even if payment was done after the application date.
8.7. Once a make-up lesson has been booked and accepted by both Impilo Swimming and the swimmer / parent / legal guardian, it cannot be changed.  Should the swimmer not make it to the make-up lesson for any reason, the lesson will be lost.

9. What Happens when Impilo Swimming cancels a lesson?

9.1. Natural causes (make-up lessons offered not counted as part of the 40% limit):
These reasons to cancel are at the sole discretion of the coach, based on real feel on pool deck and surrounding areas at the time of the lesson. These missed lessons will be offered back to the swimmer in the form of make-up lessons applied for by the swimmer / parent / guardian on the Google form link as per clause 8.2.
9.1.1. Bad weather.
9.1.2. Lightening.
9.1.3. Covid 19 deep cleaning.
9.1.4. Unavailability of a coach.
9.1.5. Unsafe conditions either on or off the property.
9.1.6. Unsatisfactory pool conditions.

9.2. Unnatural causes (school account credits)
9.2.1. Public holidays (will be credited, no need for make-up lessons)
9.2.2. Shut down periods (i.e., Christmas, Easter etc) will be credited, no need for make-up lessons.
9.2.3. National Lockdowns, credits will be applied to accounts, no need for make-up lessons.