FLA (Singapore)'s
WSQ Franchise Operational Plan & Performance Management (FOPPM) training programme [Course Code:
2022016364]
teach participants to develop Standard operating procedures (SOPs) that
can benefit a business by reducing errors, increasing efficiencies
and profitability, creating a safe work environment and producing
guidelines for how to resolve issues and overcome obstacles.
Learning
outcomes includes developing the Standard Operating Procedures system,
training plan for franchisees and audit management plan for franchisees.
1) Establish the operational plans and standard operating procedures for the franchise business
- Examine the importance and scope of an operational plan to achieve business and franchising objectives
- Articulate operational best practices to establish the franchise operational plan
- Develop the Standard Operating Procedures and Franchise Manual to guide business functions and strategies
2) Develop the franchise operations setup and training plan
- Formulate the franchise operations setup and training plan in
relation to critical business functions, operating environment and
regulatory context
- Adopt franchising technologies to manage the franchise and report
operational plans to relevant stakeholders
3) Set key performance indicators to assess operational plans and
seek continuous improvement
- Establish key performance indicators to guide franchise audits
- Adapt operational plans for continuous improvement and growth
Please complete this form to register for our upcoming training programme. This form comprises of 3 sections and may take approximately up to 10 minutes of your time.
More enquiries contact thomas@flasingapore.org
