2019 Fall Dinner & Awards Gala - OUTSTANDING CUSTOMER SERVICE AWARD Nomination Form
Everyone knows someone who works hard at making our communities a better place! This is your chance to recognize these people by nominating them to one of the awards we are giving at the 2019 Fall Dinner & Awards Gala this year! Self-nominations are encouraged and welcome!

Nominations need to be submitted to the Chamber Office by 4pm on November 1st.

About the OUTSTANDING CUSTOMER SERVICE AWARD:

This award is designed for our members to put the spotlight on one of their employees who has demonstrated outstanding, “above and beyond” service to the citizens and customers for their employer over the last year.

Award Criteria:

Recipients actions must reflect all five of the customer service attributes:
1. Courteous: Greet the customers promptly and courteously.
2. Helpful: Honour your commitments in a timely manner.
3. Accessible: Listen to the customers with respect. Be polite. Focus on their perspective.
4. Responsive: Own the customer’s issue.
5. Knowledgeable: Provide accurate and up-to-date information

Award Benefits:

All persons selected to receive the Outstanding Customer Service Award will:
Receive a complimentary membership to the Chamber for the current fiscal year (if not already a member),
Receive two complimentary tickets to the Chamber’s Fall Dinner & Awards Gala, and
Be profiled on all digital media once recipient announcement is made.

Selection Committee:

The Selection Committee will be made up of 4-8 members, including a Committee Chair who will have a vote only in the event of a tie. Committee members will include:
Members of the Chamber Executive Committee, including Past President, and
The Executive Director of the Strait Area Chamber of Commerce staff representative will be a non-voting member of the Selection Committee.  

Note: All votes shall be done in person. There will be no votes by proxy. A quorum for meetings will consist of the Chair and any three voting members present at the time of the meeting. The selection of the committee shall be final.


Selection Process:

Nominations (including self-nominations) will be accepted until the stated deadline in the format of the template provided by the Chamber (attach additional pages if necessary).
Nominations should include details on how the nominee meets the specific criteria of the award (provide examples if possible).
The Selection Committee will meet to discuss/select based on fit with the criteria above.
The Executive Director of the Chamber of Commerce (or designate) will contact the person selected for the award to confirm that they wish to receive the award before any public comment or announcement is made. If they decline, the Committee will select another person.
The award recipient will be announced at Strait Area Chamber of Commerce Fall Dinner.

DEADLINE FOR NOMINATIONS:  Nominations must be received at the Strait Area Chamber of Commerce office by Friday, November 1st at 4pm.


Sign in to Google to save your progress. Learn more
Email *
Name of Nominee: *
Name of Business: *
Business Address of Nominee:
Please explain your reasons for nominating the above business - address as many of the criteria above as possible. *
Nominated by: *
Phone: *
Email: *
A copy of your responses will be emailed to the address you provided.
Submit
Clear form
Never submit passwords through Google Forms.
reCAPTCHA
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy