Pathology Services User Survey 2021
The following questionnaire has been prepared to assess if the service we provide meets the needs and requirements of our users. We hope this will help us to improve the service and help us to deliver excellent quality laboratory services. We are required to undertake this task as part of our UKAS accreditation and would be very grateful if you would take some time to answer the following questions. All responses will be treated with the strictest confidence.  It should not take more than 10 minutes of your time.
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Please select your location *
How satisfied are you with the Pathology service? *
How satisfied are you with the range of tests available? *
How satisfied are you with the Turnaround times for tests? *
How satisfied are you with the availability of clinical advice? *
How satisfied are you with the helpfulness and politeness of Pathology staff? *
Do you request testing and look up laboratory results using ICE? *
How satisfied are you with the availability of electronic results? *
If you use paper request forms, how satisfied are you with the suitability of the forms? *
If you currently receive paper test reports, would turning off paper reporting impact on your department? *
How satisfied are you with report content, clarity and interpretive comments? *
How satisfied are you with the communication of abnormal results? *
How satisfied are you with the availability of consumables? *
How useful do you find the information on the Pathology intranet? *
If you would like to expand on any of your answers above, or share any other comments, compliments or criticisms please do so below:
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