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                                                    Community Survey (Confidential)
Scarborough Women's Centre is embarking on a strategic planning process aimed at increasing our impact and ability to promote positive change for women.  As a community member and friend of the Centre, we need your input.
Please provide your feedback and ideas about how the Centre is doing and how we can do a better job. This confidential survey will take up to 10 minutes of your time to complete. All information will be compiled in an aggregate form and will be used to help the organization develop priorities, strategies and approaches that enhance our services, programs and systems change work.
Your privacy is important to us. Your personal information will not be linked to survey results and all information you provide will remain strictly confidential. Any demographic information collected as part of this survey is required solely to determine representatives of information collected.

Thank you for your support!
ABOUT YOU: YOUR PROFILE
1. How are you associated with Scarborough Women's Centre (Please check all answers that reflect your role.) *
Required
2. How old are you? *
3. Where do you live? *
4. How long have you been associated with the Scarborough Women's Centre? *
YOUR INPUT: HOW ARE WE DOING?
5. Please review our current mission statement and choose the bullet that best reflects your opinion of the mission:                                                               “Scarborough Women’s Centre delivers programs and services to promote positive change for women in a safe, inclusive and welcoming environment. The Centre empowers women to become economically and emotionally independent for future success and to strengthen their local communities, free from violence.“ *
Other: add any comments here
6. Please indicate the IMPORTANCE of the following Centre programs and services: *
Very Important
Important
Not very important
Unimportant
I Don't know
I don't know
Information Services & Referrals
Counselling
Courses & Workshops
Mentoring &Tutoring
Women with Disabilities Program
Young Women’s Program
7. Please indicate the QUALITY of the following Centre programs and services: *
Excellent Quality
High Quality
Good Quality
Average Quality
Low Quality
I don't know
Information Services & Referrals
Counselling
Courses & Workshops
Mentoring &Tutoring
Women with Disabilities Program
Young Women’s Program
Other: please specify any comments here
8. Please indicate if you are satisfied with your experience of Scarborough Women’s Centre: *
Please add any comments here:
9.How do you perceive Scarborough Women’s Centre? *
10.What words reflect the Centre’s image? Please share 3-5 words (or phrases) that illustrate how you think about the Centre?   *
11. How would you rate the Centre’s communications in terms of the following elements? (5 excellent and 1 requires vast improvement) *
Excellent
Very good
Good
Satisfactory
Requires vast improvement
Informative and engaging
Compelling layout & accessibility
Timeliness: prompt and current
LOOKING FORWARD: YOUR ADVICE ABOUT THE FUTURE
12. What do you think are the most important future needs and service or program expectations of our program participants, community members, and the stakeholders we serve?
13. If the Centre had unlimited resources and staff time, what new direction, focus, goal, programming and/or response would you like to see us take on?
14. What one thing would you like to see Scarborough Women’s Centre do to become a more effective and relevant organization?
15. Is there anything else you want to tell us?
Thank you for your participation
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