This Volunteer Agreement describes the arrangement between the National Campus & Community Radio Association (“NCRA/ANREC”) and volunteers within the organization. We wish to assure our volunteers of our appreciation, and aim to make the experience with us enjoyable and rewarding.

Your role as a volunteer is with either one of the NCRA/ANREC projects or as a member of the Board of Directors or the committees it oversees (see the list in Appendix 1 below). The role starts on the date signed below on this document. This volunteering role is designed to assist the NCRA/ANREC in achieving its goals and mission.

You can expect from the NCRA/ANREC:
1. Induction and training
● To provide an introduction to the work of the NCRA/ANREC, its staff, your volunteering role, and the induction and/or training you need to meet the responsibilities of this role. The NCRA/ANREC website provides full details of the mission, values, and goals of the organization.

2. Supervision, support, and flexibility
● To explain the standards we expect for our projects and to encourage and support you to achieve and maintain them;
● To provide a named person who will meet with you regularly to discuss your volunteering and any successes and problems;
● To do our best to help you develop your volunteering role with us.

3. Expenses
● To reimburse pre-authorized expenses following approval by the Board of Directors and/or through the Executive Director as per the NCRA/ANREC Financial Policy:
○ Out of Pocket expenses.
● Please keep all your receipts to give to us when we reimburse your expenses.
4. Health and safety
● To provide adequate training and feedback in support of our health and safety policy, a copy of which is available upon request.

5. Equal opportunities
● To ensure that all volunteers are dealt with in accordance with our equal opportunities policy, as outlined in our mission, mandate, and statement of principles

6. Problems
● Ideally, if a volunteer has an issue with a fellow volunteer or staff member they will be able to resolve this problem through discussion. However, we recognize that this is not always possible. If a volunteer is having an issue within a committee they are encouraged to bring this issue to the committee chair. If a director is having an issue we encourage them to bring the issue to the board chair. If these options are not suitable, we encourage volunteers to bring their issue up with the Executive Director. If your issue involves harassment, bullying, or other unacceptable behaviour please consult the  NCRA/ANREC Complaints Process.

We expect you:
To help the NCRA/ANREC fulfill its project which you’ve agreed to join;
To perform your volunteering role to the best of your ability;
To represent the NCRA/ANREC in a fair, professional and objective manner;
To follow the organization’s procedures, standards, and values, including health and safety and equal opportunities, in relation to its staff, volunteers and clients;
To maintain the confidential information of the organization and of its members;
To meet the time commitments and standards which have been mutually agreed to and to give reasonable notice so other arrangements can be made when this is not possible;
To provide references as agreed on who may be contacted, and to agree to a police check being carried out where necessary, such as when volunteering with persons who are considered vulnerable.

This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be canceled at any time at the discretion of either party. Neither party intends any employment relationship to be created either now or at any time in the future.

Volunteers of NCRA/ANREC are required to keep all confidential information and relevant knowledge regarding the facility, our staff and our members confidential both during and after their term. These practices have been adopted as they have been deemed essential to the protection of NCRA/ANREC, and the well-being and privacy of our staff and clients.

Confidential information includes but is not limited to the following:
●        Client/Members lists;
●        Client/Members educational information (including grades, report cards, reviews, etc.);
●        Client/Members medical information;
●        Client/Members personal information;
●        Information gathered during client/member interviews;
●        Staff personal information;
●        Human resource planning, policies or procedures;
●        Facility financial information, status, and statements;
●        Any information or documentation labeled "Confidential" by the NCRA/ANREC Board or Staff, or listed as such by separate memorandum, or e-mail that informs of confidential status;
●        Any information pertaining to NCRA/ANREC clients/members, parents of clients, members, staff, and visitors.
Any information relating to the NCRA/ANREC that is freely in the public domain may not be considered "Confidential". In the event that a volunteer can prove that information was possessed before it was received from NCRA/ANREC, or that information was gained from an unrelated third party, said information will not be classified as "Confidential".

Nondisclosure:
In serving with the NCRA/ANREC, volunteers shall not divulge, disclose, provide or disseminate Confidential Information to any third party, including family members, not employed by NCRA/ANREC at any time, unless NCRA/ANREC gives written authorization. Furthermore, Confidential Information shall not be used for any purpose other than its reasonable use in the normal performance of duties for NCRA/ANREC.

Company Property:
Upon the end of a volunteer term of service, volunteers shall promptly return or destroy (without duplicating or summarizing), any and all material pertaining to NCRA/ANREC business, clients, members, parents of clients or staff in their possession including, but not limited to: all client information, physical property, documents, keys, electronic information storage media, manuals, letters, notes, and reports.

Legal:
This agreement will not supersede any legal obligation to disseminate information when required to do so in a court of law.

I, ___________, acknowledge that I have read and understand the Confidentiality Agreement of NCRA/ANREC. I agree to adhere to this agreement in its entirety and understand that if I violate the rules set forth in the Agreement, I may face being dismissed as a volunteer.

Drafted August 2015
Approved - Board of Director - January 2020