Following the prevailing Covid-19 situation, Airlift's transit services will remain suspended until January 2021. We remain excited to resume our services at the earliest possible. Till then, we are offering customers the option to have their paid ALCs refunded. The refund processing time is 14 working days from the date this form is submitted.

Please fill out the form below to apply for a refund - refunds will be issued based on the following framework:

1) Only paid credits will be refunded. Referral or promo credits will not be eligible for refunds.
2) Customers will be called to verify request and confirm refund amounts.
3) Payment processing can take anywhere between upto 14 working days from the day of form submission depending on the payment method chosen.
4) Once the form is submitted, your refund process will begin and you do not need to submit any requests via email or social media.

Your account wallet will reflect a balance of 0 once your refund is confirmed from our end. You will then receive your refund by whatever payment means you have selected.