Urban Outfitters Shopping Experience
This is a questionnaire for research purposes.
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How would you describe the UO price level?
Clear selection
How would you describe the quality of the garment?
Clear selection
How wide is their range of garments regarding diversity of styles?
Not diverse at all.
Very diverse.
Clear selection
How wide is their size range?
Small range of sizes.
Wide and inclusive range of sizes.
Clear selection
How accessible are the locations of the physical stores?
Not easily accessible at all.
Very accessible.
Clear selection
How would you describe the customer service?
Poor service.
Very good service.
Clear selection
Is the store personnel helpful and do they know their products?
Not helpful at all. Have bad knowledge of UO product.
Extremely helpful. Have very good knowledge of the UO products.
Clear selection
What type of customer does UO target?
What type of customers do you think shops at UO?
What is UO's strongest promotions and advertisement technique/platform?
Clear selection
How would you describe the shop atmosphere?
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