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PSPO II Practice Quiz - 5
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Several agile teams are working on one product. You are a manager and you want to find out which team is performing the best. Which of the following options are true? (Select the best two answers)
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1 point
Consider Velocity when comparing teams but also Technical Debt trends because a team may reach a high velocity but high Technical Debt may cause unexpected problems later.
Instead of focusing on comparing teams, it would be better to focus on creating a better environment for those teams. An Agile Leader can do that by removing impediments, encouraging experimentation and collaboration, leading by example, and promoting the Scrum Values.
It’s not a good idea to compare teams’ performance because it often leads to unhealthy behaviors.
The highest-performing agile team is the one that delivered the most story points (the highest velocity).
A Scrum Team is constantly failing to achieve the Sprint Goals. They do 2-week long Sprints. You are a manager and you want to understand why that happens. It turns out that the team is interrupted by other Scrum Teams for various valid reasons. A point comes and the team asks you for help. How would you approach the situation? (Choose the best two answers)
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1 point
Advise the Scrum Team to take into account interruptions when they define the Sprint Goal during Sprint Planning.
Advise the Scrum Team to do 4-week Sprints, instead of 2-week Sprints. This will allow them to get more work done and interruptions would not matter that much.
Collaborate with the teams in the organization and determine if it’s possible to re-assign the interrupting work to people outside the Scrum Team.
Advise the Scrum Team to extend the Sprint timebox so they can finish the incomplete work.
Talk to the HR department to add more people to the team.
Required
What information would be useful before starting the development of a new product? (Select three answers)
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1 point
Share how reporting will be done.
Share a one-year upfront plan, the team has to stick to.
Share the Story Point target per Sprint.
Share what success looks like.
Share the end-users and their needs.
Share the business goal.
Required
How would you know if a product is delivering value? (Select all that apply)
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1 point
High customer satisfaction score - increase in Current Value (CV).
The high velocity of the Developers - they get more PBIs done now in comparison with a month ago (for the same period of time).
Increase in the time spent writing code.
The customer base is growing.
High company impact - the product generates profit for the organization.
Zero defects go to production.
Required
Select the true sentence: (Choose the best answer)
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1 point
Releasing a small increment that provides value, inspecting the results and planning what to do next is the correct approach when working under conditions of uncertainty.
The best way to find complexity is by using detailed upfront plans.
As long as a project is on time and on budget, success is guaranteed.
What is true about distributed Scrum Teams (five Developers work in different timezones)? (Choose the best answer)
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1 point
The team members may experience challenges with building trust and communication due to different time zones.
If the Developers have trouble doing Daily Scrum due to timezone differences, they can do the event twice per week.
Scrum prohibits distributed teams. All members of a Scrum Team must be in the same physical location.
You have to make an investment decision between two products. Product #1 - “The Productivity Masterclass” has low Current Value and high Unrealized Value. Product #2 - “The Productivity Stars” has high Current Value and low Unrealized Value. In which product should you be investing more? (Choose the best answer)
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1 point
Invest more in the Productivity Stars.
Invest in both equally.
Invest more in The Productivity Masterclass.
Which of the following is the most important objective for Agile Teams? (Choose the best answer)
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1 point
Increase Time To Market (T2M).
Improve the Ability to Innovate (A2I).
Decrease Technical Debt.
Reduce development costs.
Improve customer happiness.
A Scrum Team does 2-week long Sprints. During Sprint #6, the Developers come to you, the Product Owner, and ask you for 2 more days to finish the remaining work. If you extend the Sprint by 2 days, they would be able to achieve the Sprint Goal. The Stakeholders would be happy as a result. (Choose the best answer)
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1 point
We should respect the timeboxes of the Scrum events. Extending a Sprint is not allowed.
Extend the Sprint under the condition that this will not happen again.
Don’t extend the Sprint but ask the Developers to work overtime.
Extend the Sprint, after all the Developers commit to the Sprint Goal, and to achieve it, they have to do whatever it takes.
The smallest release possible is one that… (finish the sentence) (Choose the best answer)
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1 point
Delivers at least one PBI from the top of the Product Backlog to the users of the product.
Delivers at least some incremental improvement in value (customer outcome) to the users of the product.
Delivers at least one product feature to the users of the product.
Scrum is about value delivery. Which of the following does NOT have a direct relation to the team’s ability to deliver value? (Choose the best answer)
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1 point
A good indication is if the team achieves its Sprint Goals consistently.
The average velocity of the Scrum Teams (Only done PBIs are included in the calculation).
Technical debt (new bugs vs closed bugs trend).
User happiness (the team uses the Net Promoter Score (NPS) to determine the trend).
Who is considered the value maximizer in Scrum? (Choose the best answer)
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1 point
The Scrum Master
The Product Owner
The Developers
The Project Manager
All Options
You are a manager in an organization with 2 Scrum Teams developing one Product. However, after a discussion with the members of the teams, you’ve concluded that there is a lack of motivation. What would you do about that? (Choose the best answer)
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1 point
Help the team members understand the why behind the product and collaborate on what success looks like.
Do team-building parties. Maybe if the teams get to know each other better, their motivation would increase.
Implement an “Employee of the Month” program with some nice bonuses.
Your competitor is releasing a few times faster than you. As a result, your (subscription-based) Product is losing market share. What would you do as a Product Owner? (Choose the best two answers)
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1 point
Increase your Time-To-Market (T2M).
Lower the price of your Product so customers do not leave you.
Have a discussion with the marketing team on implementing the latest, cutting-edge marketing strategies to attract new customers.
Increase your Ability To Innovate (A2I).
Required
You are a Marketing Director working closely with the highest-paying customers of an organization. They have expressed a need for a feature that is currently not available. There isn’t a Product Backlog Item (PBI) written in the Product Backlog. Jessica, an experienced Product Owner (PO) is familiar with that feature and she likes it, however, she thinks that right now other features would deliver more overall value to the customer base as well as attract potential customers. Jessica agrees to prioritize the feature after a few Sprints. What should you do? (Choose the best answer)
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1 point
Support Jessica, she is the PO and knows best how to maximize the value the product delivers.
Disagree with Jessica and talk to other stakeholders to put priority on the feature to get it done ASAP.
Write a PBI and assign it to the team lead - this is the fastest way to get the feature done and satisfy the highest-paying clients.
Report Jessica to her manager because she doesn’t listen to the needs of the highest-paying end-users.
Which of the sentences below is NOT a good reason to keep an agile team together? (Choose the best answer)
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1 point
To improve focus.
To increase utilization of the Developers.
To improve the ability to forecast.
To improve collaboration.
What is the core benefit of the adaptive approach to development - Agile. (Choose the best answer)
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1 point
100% utilization of the available resources.
Value maximization
Risk minimization
Delivering on time and under budget.
You are a senior manager and a Scrum Team comes to you asking to hire 3 more developers. This would increase the team’s ability to deliver value in a timely manner. You have the budget and you trust the team’s judgment. How would you proceed? (Choose the best answer)
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1 point
Involve the Scrum Team in the hiring process. Give them a budget and let them interview and hire new team members.
Ask the HR department to hire three Developers to join the Scrum Team.
You do the interview and hire those people who are the best fit with the team.
You are a manager in an organization adopting agile. However, there are still practices from traditional management that are still used. One of them is rewarding individual performance. A point system that helps identify the top performers and reward bonuses only to those people. The rest of the people don’t get a bonus. What do you think about this? (Choose the best answer)
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1 point
It’s okay. The top performers are the people who put the most effort. It’s fair that they should get the bonuses.
It’s not okay. All members of the agile team contribute to the success of the initiative. It’s not fair only certain people get the bonuses.
What is true about the Scrum Master accountability in Scrum? (Choose the best answer)
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1 point
The SM helps the Scrum Team increase their effectiveness. The result is an improved ability to deliver value.
The SM maximizes the value the product delivers.
The SM assigns tasks to the Developers and tracks the progress at least once a day.
The SM is considered a customer representative. They create weekly reports to keep the stakeholders informed.
Generally, the members of effective Scrum Teams work full-time on one product and one team at a time.
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1 point
True
False
Which of the following sentences best describe the Scrum Master (SM) accountability in Scrum? (Select the best three answers)
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1 point
The SM causes the removal of impediments.
The SM hires people who are a great match with the team.
The SM orders the product backlog.
The SM acts as a servant leader.
The SM facilitates decision-making.
Required
Joshua, a Product Owner, has been tracking the progress of the Sprint every day. The Scrum Team does one-month Sprints. Now is day 15 and Joshua saw that only 40% of the items in the Sprint Backlog are done (based on the Definition of Done). He goes to the Scrum Master and shares that the team should be at around 50 or 60% done items. Joshua is concerned that the Developers didn’t do an accurate forecast and they won’t be able to meet it. You are a manager. What do you think the Scrum Master (SM) should do? (Choose the best answer)
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1 point
The SM should coach the Developers on how to meet their Sprint forecasts. Explain the importance of considering their Past Performance and the Definition of Done when they select items for the Sprint Backlog.
The SM should coach Joshua that the team commits to the Sprint Goal and not to the initial forecast. Explain that the primary objective is achieving the Sprint Goal.
The SM should discuss with the HR department that Joshua does a great job as a Product Owner and would be even more successful if we hire more developers. This would have a positive impact on speed and value delivery.
The SM is accountable for the team’s effectiveness. So, they must find a way to motivate the Developers to meet their forecast.
A member of the Scrum Team (A) is constantly being interrupted by another Scrum Team (B) due to his expertise in an old web application. The Scrum Team asks you for help because the interruptions hinder the achieving of the Sprint Goals. What would you do? (Choose the best answer)
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1 point
Transfer the experienced member to the Scrum Team (B) and add a new member to Scrum Team (A).
Consider knowledge transfer. Talk to both teams and see if it’s possible.
Do nothing, the Scrum Teams are self-managing, they will deal with the issue.
Talk to the Scrum Master to remove the impediment.
What would be the best course of action when you, as a Product Owner, are uncertain about the needs of the end-users? (Select the three best answers)
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1 point
Use Persona Canvases to discover more about the needs of the end-users.
Run small experiments to validate the needs of the end-users.
Talk to the end-users.
Release small increments to receive feedback from the marketplace faster.
Most of the users are not aware of what they want before they see a solution. Brainstorm ideas with the team and implement those that have the highest chance of delivering value.
Required
Several Agile Teams are working on different products. You are the CEO and you want to know the progress of each team. What is the best way to gather that information? (Choose the best answer)
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1 point
Ask each team to present velocity trends for the past 6 months and compare. Obviously, the team with the highest number of Story Points made the most progress.
Tell each team to deliver a monthly report on the progress.
Tell each team to create a 1-year forecast then compare the actual work vs the forecast on a monthly basis.
Ask each team to present the progress toward the Product Goals on a monthly basis.
You are a CEO (Chief Executive Officer - the highest level of corporate executive). Susan, the CMO (Chief Marketing Officer) insists on developing and delivering a set of features that would help the product reach a wider audience. Joe, the Product Owner argues that this is not the right time and there is more important work (related to reducing Technical Debt) to be done in the Product Backlog. If the company waits, the opportunity Susan saw would disappear because the competitors would have taken advantage. What would you do? (Choose the best answer)
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1 point
Support Susan and tell the Product Owner to prioritize the set of features.
Ask Susan to go straight to the Developers and have them start planning and executing the set of features. Otherwise, the value might get out of line with the marketplace.
Support Joe, he is the Product Owner and he knows best what’s good for the Product.
What would help a Scrum Team (working in a software company) increase their ability to deliver value in a timely manner (improve Time to Market - T2M)? (Select all that apply)
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1 point
Eliminate waste and non-value-added activities.
Do Product Backlog Refinement.
Use tools to help automate the delivery processes.
Reduce dependencies between PBIs as well as teams.
Synchronize the release schedules with other Scrum Teams in the organization.
Required
Peter, an experienced back-end software engineer joins a well-established Scrum Team. A few weeks go by and Peter feels his opinions are always neglected by the rest of the team members. You are an influential agile leader outside the Scrum Team and Peter comes to you asking for help. He wants to be involved in the decision-making process. What do you do? (Choose the best answer)
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1 point
Tell Peter that he hasn’t spent enough time with the team to make demands.
Ask Peter if he spoke about this issue with the Scrum Master and the other team members.
Talk to the HR department to move Peter to another team in the same organization. Although experienced, he doesn’t get along with the rest of the team members.
Set up a meeting with the team members and tell them that they should work by the Scrum Values. It’s obvious - the value of respect is broken.
Which of the practices from Traditional Project Management can hinder the adoption of Agile. (Choose the best answer)
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1 point
Encouraging narrow specialization.
Aiming for 100% utilization of the Developers.
Measuring success based on scope, time, and budget.
Rewarding individual performance.
All of the options.
Scrum Teams are cross-functional and self-managing. Cross-functionality helps the members of the team to develop a narrow technical specialization.
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1 point
True
False
Why is it beneficial for companies to use the adaptive approach to development - Agile? (Choose the best answer)
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1 point
Because Agile helps Agile teams meet deadlines more effectively.
Because Agile supports upfront planning and a good initial plan is all that’s needed for a product to succeed.
Because Agile helps companies save money on product development.
Because of the three pillars - transparency, inspection, and adaptation. An agile team can create and deliver a small increment, gather feedback from the end-users and plan the next step.
Who tracks the progress toward the Sprint Goal during the Sprint? (Choose the best answer)
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1 point
The Developers
The Development Team
The Product Owner
The Scrum Master
All members of the Scrum Team are responsible for tracking the progress.
The Technical Team Leader
What is true about the formation of Scrum Teams? (Choose the best answer)
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1 point
The Product Owner collaborates with the Scrum Master to assign people to teams depending on their experience and knowledge.
Senior Project Managers assign people to teams, depending on the needs of each team.
The members of the teams should self-organize into Scrum Teams. All they need is to know the Scrum and Agile boundaries.
A Scrum Team seems to have difficulties delivering a usable product increment to the end-users. Sometimes a few Sprints go by, and not even a single feature is released. Who is accountable for resolving this? (Choose the best answer)
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1 point
The Product Owner
The Scrum Team
The Project Manager
The Scrum Master
The CEO
The Developers
Which Scrum Event has to do with work process improvement? (Choose the best answer)
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1 point
Sprint Retrospective
Release Planning
Sprint Planning
Daily Scrum
The Sprint
Sprint Review
What would be an accurate activity (discussion) to do during Sprint Retrospectives? (Select three best answers)
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1 point
Discuss complex PBIs.
Discuss the Definition Of Done.
Discuss the length of the Sprint.
Execute Product Backlog Refinement.
Discuss the way the Developers work to reduce Technical Debt.
Required
The Product Owner wants to know if customer value is being delivered. Which two measures would be the most helpful? (Select two best answers)
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1 point
Customer Happiness.
Increase in time the Developers spent writing code.
How close the team adheres to the Project Charter.
Feature Usage.
The Velocity of the Developers.
Required
Who is accountable for the Scrum Team’s effectiveness?
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1 point
The Developers
The Project Manager
The Scrum Master
The Product Owner
The whole Scrum Team
A Scrum Team has been working on a website for seven Sprints without a release. Recently the website has been released. The end-users are happy about it. They like and use most of the features the Developers built during the past seven Sprints. However, many end-users complain about the loading speed of the website. It is slow. A representative of the end-users shares that with the Product Owner. What would you advise the Product Owner to do? (Choose the best answer)
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1 point
In Scrum, the Developers commit to excellence. Releasing a slow website is unacceptable. Encourage the Product Owner to find who from the quality assurance team tested the website before the last release and have a serious talk with him or her.
Obviously, there is an issue with the Definition of Done. The Scrum Team revises it during Sprint Retrospective. Advise the Product Owner to wait for the event and share the concern.
Tell the Developers to add performance tests to the Definition of Done.
Explain to the Product Owner that it would be best to share this concern with the whole Scrum Team so collaboratively, they can decide how to approach the issue.
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