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Customer Service Review
Please review the service level you received in your home.
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Scheduling
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Did we get you scheduled timely? Did we return your communications promptly?
Poor
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2
3
4
5
Excellent
Timeliness
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Did we show up within the window you were originally given? If not, did we communicate to you when we would be there?
Poor
1
2
3
4
5
Excellent
Clean and Professional
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Did the tech look presentable? Did we leave a clean site when we were done? Were we respectful?
Poor
1
2
3
4
5
Excellent
Quality
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Did the tech answer all your questions? Did the tech explain what was happening?
Poor
1
2
3
4
5
Excellent
Effective
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Did the tech solve the problem quickly? Did the tech solve the problem the first time?
Poor
1
2
3
4
5
Excellent
Comments
If you have any comments, please share, including the tech's name if possible.If you have any comments, please share, including the tech's name if possible.
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