Library Service Quality Survey {Sample}
Green University of Bangladesh Library is an inseparable section of Green University of Bangladesh. The library was founded in 2003 with the inception of the university. Since then, we are providing services to the students as well as the faculty members.

To improve the existing services of GUB Library, feedbacks from both target people are required. Hence, the following questions have been developed. Please do fill the form up with your honest opinion and feel free to ask any question regarding the questionnaire to any library personnel.
Thank You GUB Library Team

Please take a moment to answer this survey about the library services.
Sign in to Google to save your progress. Learn more
1. User Catagory
2. On average, how often do you visit the library?
3. Purpose of visiting library?
4. How would you rate GUB library staffs regarding their behavior?
5. How would you rate each of the following library services?
a. Customer service
Clear selection
b. Collection (books, newspapers, magazines etc.)
Clear selection
c. Program (Information Literacy class)
Clear selection
d. Online services (website, research databases, etc.)
Clear selection
e. Book Borrowing Process
Clear selection
f. Computers
Clear selection
g. Internet access
Clear selection
h. Facilities
Clear selection
i. Hours of operation
Clear selection
j. Reading Rooms (Single study, group study & teachers’ corner)
Clear selection
j. Reading Rooms (Single study, group study & teachers’ corner)
Clear selection
k. Overall, how would you rate the library?
Clear selection
Recommendations
Thank you for your cooperation
Feel free to provide your feedback on overall library services so that we could improve ourselves and provide better services in future.
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy
Google Forms