Product feedback
Thank you for buying our coffee, we're always striving to make sure we deliver the best experience possible and would love to hear your feedback so we can continue to make improvements.

As a thank you for completing the survey we're offering free delivery on your next purchase. Details can be found at the end of the survey.
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How likely would you be to recommend Presto to a friend?
Would not recommend
Highly recommended
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Which product did you last purchase? *
How would you rate the taste of the product you received? *
Poor - it wasn't as good as expected
Excellent - the product was delicious
Any other feedback you'd like to add about the taste of the product you received?
How would you rate the freshness of the product you received? *
Poor - it wasn’t as fresh as I expected
Excellent - the product was fresher than I expected
Any other feedback you'd like to add about the freshness of the product you received?
How would you rate the speed of delivery? *
Any other feedback you'd like to add about the delivery of the product you received?
How would you rate the packaging of the product you received? *
Poor - it was either damaged or low quality
Excellent - it was well packaged and branded with plenty of information
Any other feedback you'd like to add about the packaging of the product you received?
How would you rate the customer service you received (if applicable)?
Poor - responses were too slow or issues unresolved
Excellent - Presto went above and beyond to improve my experience
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Any other feedback you'd like to add about the customer service you received (if applicable)?
How would you rate the ease with which you were able to order via our website? *
Poor - placing my order was not straightforward
Excellent - it was easy to use
Any other feedback you'd like to add about using and ordering via our website?
Lastly,  where did you first hear of Presto?
If you would like to be contacted regarding any issues raised please add your email address below.
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