Damages : Return form, please follow all instructions.
Hi friend, we're so sorry you received a damaged item. Unfortunately it happens from time to time. Please take a minute to make sure your item falls within the guidelines below before sending it back. Thanks!

Please be sure to send your items back using a USPS First Class Mail OR Flat Rate Padded Envelope.

First class mail typically costs $4-5 and a Flat Rate Padded Mailer costs $8.35. We will issue a maximum refund for shipping of $8.35 to your account as store credit once the item is received and verified as damaged.

Please allow 5-7 business days to process your damaged item. We will email when the process is complete.
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Before submitting this you must PRINT it out or include a handwritten version that includes all the information requested below and include it in your box. I agree that I will print this form out BEFORE submitting it and include in the box or my damages may not be received properly. *
Damages policy and process.
Items must be (post-marked) returned within 5 days of receipt.

You must ship your damaged item back via USPS First Class Mail or in a USPS Flat Rate Padded Mailer, we will reimburse a maximum of $8.35 for all damaged returns. If you decide to insure your return that will be at your expense.

Customer will be reimbursed a maximum of $8.35 for return shipping.

All refunds will be issued to the original payment method for damages, if the original payment method is not available we will refund as store credit as a last resort.

What qualifies as a damage?
     - an item with a hole in the fabric
     - an item with incomplete or torn stitching
     - an item with a stain on the fabric
     - other items may qualify, please request approval if you are not sure to ensure your return is credited properly

Item must be 100% unworn, in brand new condition.
Tags must be attached
Items must be unworn
No scent, hair, pet dander or glitter!
Stain Free
Unwashed, Unworn
Within the date range specific in this return policy .

DEFECTIVE ITEM: If you have received a defective item, please email hello@unicorntribe.com with pictures, description and the order number within 3 days of receipt of the item. We will take care of defects at no cost to you.
Please put the full name you used when purchasing these items. *
I agree that my damaged item falls within the policy above. *
Required
Return to: 42261 Zevo Drive, Temecula CA 92590 *
Required
Please put Order #, Style number, type and location of damage. (example: Order 15426, Style # 1525-AB07-YL12, Reason "Did not fit") *
A copy of your responses will be emailed to the address you provided.
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