--Experienced in computer technology that includes excel, google docs, powerpoint, and social media marketing
--Attention for detail
--Some flexibility in scheduling and duties
--Somewhat of an understanding of retail
--Excellent communication skills and ability to build rapport through conversation and honest recommendations
--Cheerful working attitude
--Ability to problems solve as needed
--Be willing to learn about UrbanUndercover as a brand, our product  and our mission
--Inventory management experience a plus
--Ability to consistently demonstrate credibility and integrity
--Friendly and engaging customer service skills
--Knowledge of or willingness to learn new technology for teams communicating
--Ability and openness to work through uncertainty (we’re still living in a pandemic and doing our best to pivot and be responsive to a changing environment)
--Collaborating with other team members to create a successful and fun working environment

--Act as first point of contact for Founder & CEO: receive calls and postal mail, monitor emails, and ensure timely response and/or delegation to appropriate team member
--Be the first point of contact for Customer Service by answering emails, responding to reviews and handling customer needs.
--Manage Inventory, Quality Control and Shipping
--Process Exchanges, Returns and Refunds
--Assist in product production and packaging needs
--Work closely with CEO and Marketing Manager to maintain website inventory and product information
--Maintain filing and provide other administrative support and office management as needed
--Participate in weekly staff meetings
--Plan and make travel arrangements for other staff members as needed
--Helping prep store restocking and events inventory
--Other duties as assigned.