Leather and suede garments/accessories are susceptible to hazards inherent to the fact that are made of leather skins, and thus subject to variances in the tanning/manufacturing process. The customer should understand the following are some, but not all, possible risks when cleaning suede, leather, fur and accessory items.
Loss of color or change of color
Some dyes are soluble in cleaning. While we attempt to preserve the original color, some colors can not always be restored. Refinishing and coloring are included in the service. We do our best to return the garment to the manufacturer's original intent.
Imperfections in the skins: scars, tick marks, veins, wrinkles and texture variances can become more apparent after cleaning.
Shrinkage
Skins over-stretched during tanning may relax after cleaning. Slight shrinkage is considered acceptable in the cleaning processes and customers can expect 2-5% shrinkage. All pieces are pressed and blocked to try to obtain the original dimensions of the garment.
Color Shading from adhesives
Glues used during construction that are not solvent resistant may seep through the leather causing dark areas.
Multicolored garments
Dyes may bleed onto adjacent leather, suede or fabric.
2pc outfits may not be made from the same hide or lot and color matching after cleaning cannot be guaranteed. Always clean both pieces together.
Stains
Some stains can not be removed without causing damage to the color, skins or fabric. There is no guarantee of stain removal.
All purses, handbags, footwear and other accessories
Most accessories do not contain a care label indicating a safe service method. All accessories are cleaned at the customer's risk only. Trims, hardware, multiple colors and fabrics make cleaning accessories a challenge; most items can be safely serviced, your consent and release is required.
Possible risk for cleaning accessories include, but not limited to:
Distortion or change of shape
Shrinkage or relaxing of leather
Color transfer or bleed out
Leather may soften and lose some of its rigidness
Stain removal is not guaranteed
Color restoration is not guaranteed
Missing care label or no care label
All leather, suede and fur goods without care or content label are cleaned at the customer's risk only.
Liability of the dry cleaner and/or subcontractor is limited to the cleaning service charges and no more.