Please tell me about yourself, your professional background, your experience in support work. (Please be specific!) *
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How would your last boss describe your personality? What would they say is your strength and what is your weakness? *
Your answer
How many hours do you currently have available to support a client? *
Your answer
What time zone are you in? *
Your answer
I just messaged you that I left my sunglasses at a Starbucks downtown. How would you get them back to me? *
Your answer
I need to go to Charleston next month for a 4-day conference. What steps would you take to help me? *
Your answer
I just messaged you to take care of an urgent task ASAP, but you’ve never done it before. For example, the comments section on my blog has totally disappeared. How would you handle this? *
Your answer
A frustrated customer just emailed asking for a refund because he can’t log in to the program site. You know that all he needs to do is reset his password. How would you respond? *
Your answer
Are you at all passionate about health & wellness? (No pressure, just my focus area so it'd be a nice bonus!) *
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