Library Service
Thank you for taking our survey. We are looking to make improvements.

We want to hear your feedback so we can keep improving our logistics and content. Please fill this quick survey and let us know your thoughts (your answers will be anonymous).
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Do you visit the library? *
How often do you visit the library? *
Not very
Very much
If you have not visited the Public library in the last year, which of the following reasons describes why?
Mark all the items that describe the service you received your last visit?
How would you rate each of the following library services? *
1 = Very dissatisfied   5 = Very satisfied
1
2
3
4
5
N/A
Customer service
Collection (books, DVDs, music, newspapers, etc.)
Programs (classes, storytimes, etc.)
Online services (website, catalog, research databases, etc.)
ILL (Inter-library loan)
Library policies
Computers and printers
Facilities
Hours of operation
Overall, how would you rate the library?
What do you value most about the library? *
How important is each of the following library services to you? *
Very Important
Important
Somewhat Important
Not Important
Don’t know/Not Applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Computers and printers
Help using computers, printers, etc.
Programs (classes, storytimes, etc.)
Study rooms/reading areas
Community meeting rooms
Internet access
ILL (Inter-library loan)
Online services (website, catalog, research databases, etc.)
Photocopier
Newspapers and magazines
Homebound services
Overall, how important is the library to you and your family?
Check all the programs you have attended in the past year? *
Required
If you attended programs, how can they be improved, if at all?
If you have not attended programs in the last year what was the reason?
4. How do you typically find out about library programs? Check all that apply
Both presented and pre-read material
How could the library or its services be improved, if at all?
How does the library benefit you or the community?
How does the library not meet your expectations?
Do you attend any programs?
Clear selection
Are you happy with programs?
Clear selection
Name (optional)
How old are you?
Clear selection
What is your employment status?
Clear selection
Do you have access to the Internet at home?
Clear selection
What gender best describes you?
Clear selection
What is the highest level of education you have completed?
Clear selection
What is your preferred language?
Clear selection
Email address for us want us to contact you:
Email address to sign up for our monthly newsletter:
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