Industry Outreach Survey

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From Lunch Group.

Lunch Group is an operations, curation, and impact consultancy for mission-driven food and beverage businesses. We are working on a project related to reopening the food & beverage industry during the Covid-19 Pandemic in the United States, and would love your support in shaping what we create. https://www.lunch-group.com/

We’ve written 20 questions for those who have returned to work in the food & beverage industry, and who are willing to share a bit about their experience. By filling out this survey, you consent to Lunch Group using the information and data in furtherance of our project.

Thank you so much for participating! We look forward to hearing from you, and please feel free to share with others in your community.

Name

What are your pronouns?

Where (location: city/town) do you work? *

Indicate which style of business your workplace was before the Pandemic (please check all that apply) *

All-day Café (made-to-order food, drinks, baked goods)

Restaurant (dinner only)

Restaurant (lunch and dinner, weekend brunch)

Coffee Shop (coffee, baked goods, grab-n-go food)

Commissary Kitchen

Consumer Packaged Goods (CPG) Facility

Other:

If you were furloughed or laid-off during the pandemic, were you eligible for programs such as unemployment or PUA? After taxes, how did these benefits compare to your regular pay? *

I was not eligible for Unemployment Insurance benefits or PUA

I made less than what I make during a typical work week

I made the same as what I make during a typical work week

I made more than what I make during a typical work week

What style of service has your business reopened with? Please select all that apply *

Dine-in (indoor-service)

Take-out

Outdoor Dining

Pantry/Market

Online orders

Other:

Required

If your business has physically reopened and you accepted the option to return to work, what led you to make that decision? *

When you received an offer to return to work, were you offered hazard pay or additional compensation? *

Yes

How do you usually commute to work? Has this changed from how you commuted pre-Covid-19? *

Has your gross weekly pay- including tips- increased or decreased when you returned to work? *

My gross weekly pay has increased

My gross weekly pay has decreased

How are customers treating you at work? Is this different from how you were treating pre-Covid? If so, how? *

Do you currently have health insurance? *

Yes, through my employer

Yes, but not through my employer

Has your company implemented a policy around Personal Protective Equipment (PPE), such as requiring all employees to wear masks? *

Yes

If yes, check if your company is providing you with PPE

Required

Has your company implemented a policy around social distancing (6-feet apart) while on-shift, such as reworking the flow of service to facilitate you properly socially distancing from your co-workers? *

Yes

Has your company implemented a policy for customers or delivery personnel around Personal Protective Equipment (PPE), such as requiring masks for entry to your business? *

Yes

If yes, check if you are empowered to enforce this policy with customers or delivery personnel?

Required

Has your company created new protocols around cleaning and sanitization, specific to Covid-19? *

Yes

What is your company doing well to make you feel safe at work? What could your company do better? *

In a few words, what does working in the food & service industry mean to you? *

What is the value (emotional, community, economic) of a restaurant? *

If you could change something about the industry, what would it be? *

Is there anything else you would like to tell us?

Thank you for participating in this survey!

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