Diaper Warranty Questionnaire

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Please fill out this form to see if your Diaper qualifies for a warranty replacement.

Email *

What is the issue you are having with your Diaper/Swim *

Snap defect/malfunction or defect that prevents the diaper from snapping properly.

Stitching defect that affects functionality (not cosmetic)

Open seams

Misplaced tags/labels.

Defects/holes created from snap changes, repairs or alterations (NOT COVERED BY WARRANTY)

Cosmetic Stitching defect - Does not affect functionality (NOT COVERED BY WARRANTY)

Marks on my diaper that come off during washing (NOT COVERED BY WARRANTY)

Snap marks from diapers being squished on top of one another, resolves in wash (NOT COVERED BY WARRANTY)

Elastic not quite straight - does not affect functinality (NOT COVERED BY WARRANTY)

Snaps, not perfectly alligned with one another - diaper still perfectly functional (NOT COVERED BY WARRANTY)

Other:

Did the diaper come with this defect or did you notice after a few weeks of use? *

I noticed this defect within 24 hours of receiving the diaper

I noticed this defect after weeks of use (Manufacturer's warranty only covers defects that are present when you receive the diaper. Not through repeated use)

My diaper purchase falls within 60 days of today (warranty is only covered within 60 days).

Yes

Clear selection

What is your full name? *

Where did you purchase your Diaper/Swim *

Lighthouse Kids Company Website

Authorized Retailer

I won a contest/giveaway/am an influencer and received free product (NOT COVERED BY WARRANTY)

I purchased this secondhand (NOT COVERED BY WARRANTY)

If purchased through Retailer, what is/was the name of the retailer

Are you the first owner of the Diaper/Swim - Do you have proof of purchase *

Yes

No (NOT COVERED BY WARRANTY)

Other:

When did you purchase your Diaper (Date) *

YYYY

Are you filing this claim with 60 days of purchase? *

Yes

No (NOT COVERED UNDER WARRANTY)

According to your responses are you eligible for a warranty claim? (Must not have "Not Covered by Warranty" in all of your responses *

Yes

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