The NMIS ICT Service Desk is here to help! You can access support 24 hours a day via this form.

Memorandum Circular No: 09-2020-019 on No Face to Face Policy

Due to COVID-19, our ICT Team Members are working from remote location and/or as skeletal workforce in the Central Office to provide frontline technical support to your technology issues and requests in your respective offices (CO and RTOC).   At this time, this form, email, workchat and self-service are our preferred modes of service.

Service Level Agreements
The Service Level Agreements (SLAs) reflect our client-focused, services-based commitment to you.
We commit to:

-Document processes for requesting services.
-Document and publish the technology services that NMIS ICT provides.
-Provide predictable levels of response, availability and service maintenance.
-Document our responsibilities as a ICT support and of clients receiving services.

Technical assistance will also remain available via:

Phone: +632 8 924 7980 loc 217 and 218
Email: servicedesk@nmis.gov.ph; nmis.ictsd@gmail.com