The product does not suit me – I want a refund
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Email *
Name and surname: *
Address: *
Street and street number.
Post office, postal code: *
Example: 1000 Ljubljana
Order number; *
Example: #CZ-300000
Do you want to return all of the purchased products? *
(In case of purchase of several products, discounts are no longer valid)
List the products you want to return: *
Example: LONG Black Mamba - small
How did you pay: *
IBAN of the recipient:
If you paid by cash on delivery or via invoice, enter your bank account number (in the form SI56 xxxx xxxx xxxx xxxx), in case of payment by credit card/paypal, skip this answer)
Can you tell us what bothered you about the product? *
The condition of the products that you are returning: *
You received clean and intact product from us, so we expect the same :)
Required
Pick up costs: *
For Greece 3,50€, for Spain 3,50€ for Romania 17 RON.
Required
Return address: LELOSI,  Kovinarska cesta 4, 1241 Kamnik
Be sure to sign the envelope, insert a slip of paper on which you write that you want a refund. Attention: If we receive a package without data, we will not be able to know, who the sender is – so your application will not be resolved.
The refund will be arranged within 14 business days once we receive your package (in case you are returning the package to us)
Note:
A copy of your responses will be emailed to the address you provided.
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