Medcost -
https://secure.healthx.com/publicservice/loginv1/login.aspx?bc=3678dcb7-3b4d-4a8a-9bdc-79ba718fc441&serviceid=a741f693-a4eb-42d5-90db-783b8142a2baOnline Form:
https://www.medcost.com/contact-usPhone: 1-800-824-7406 (general)
Phone: 800-795-2013 (claims)
Fax:
Email:
cscustsvc@medcost.comDocumentation of Processes Links:
Cigna -
EAP# 800-274-5347
BCBS -
https://providers.bcbsnc.com/providers/login.facesPhone: 800.214.4844 (For Claims, #2, Company NPI 1740634773, Client ID, Client DOB, Dates of Service)
If resubmitting CMS1500 Forms, Mark Box 22 with #7 for updating and correcting and Have the original Claim number on Form in the field to the right and Fax
Fax: 919-765-1920
1-800-214-4844 (toll free) Network Management 1-800-777-1643 (toll free)
(919) 765-4349 (fax)
providerupdates@BCBSNC.com.
Documentation of Processes Links:
Aetna -
Phone - (all automated, but will send you a fax of the claim) 888-632-3862
Phone - Out of network claims - 855-910-3355 (live person)
Availity -
https://apps.availity.com/availity/web/public.elegant.loginPhone:
Fax:
VA -
Phone - 877-881-7618 (Salem VA Medical Center, have client home zip code ready)
#1 for English, #2 Provider, (#5 For Triwest), Non Optumn #4 We are division 6.
To use the keypad after the first intro hit:
2: For Provider
4: For Non-Optum Provider
1: For Yes
Zip code of client
Wait on a 1 minute hold
8: to receive call back later
1: to confirm phone number and then you can hang up.
You will wait on hold, they will want our EIN, City and State of operation, and then will transfer you. You will need the client name, SSN,
Online vender claim
Optum Portal for Checking Claims
https://www.myvaccn.com/site/vaccn/main/public/login10 Days from 11/25/19 Call - Case - 81488546