SEM-IV-TQM Assignment V

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What is the Significant feature of Kaizen Budgeting? *

1 point

employee suggestion

customer suggestion

cost suggestion

price suggestion

"Match the statement with the strategy.""KAIZEN is recognized worldwide as an important pillar of an organization’s long-term" *

1 point

Suppliers strategy

Competitive strategy

Transportation strategy

Marketing Strategy

"Choose the correct improvement for the following. Kaizen is a systematic approach for ___." *

1 point

Demand Improvement

Business improvement

Design improvement

Supply improvement

Define KAIZEN. *

1 point

No improvement

Last improvement

Once improvement

Continuing improvement

How many Fundamental KAIZEN Principles that are embedded in every KAIZEN™ tool? *

1 point

When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in Which function? *

1 point

Planning

Controlling

Organising

Leading

From the Japanese words Define “kai-” which means “___” and Define “-zen” which means “_____.” *

1 point

Good, Change

Change, Change

Change, Good

Good , Good

Improving quality through small, incremental improvements Relates to which quality management system? *

1 point

Just-in-time

Six Sigma

Total Quality Management

Kaizen

Outline the reason which was not among the weaknesses of the 1987 and 1994 versions of ISO 9000? *

1 point

Universality meant average.

Including broad dimensions of customer satisfaction within the quality definition.

Insufficient guidance on improvement.

Weak links between product and process standards.

"If quality is free", why do authorities recognise that an improvement programme needs investment?Draw Conclusion." *

1 point

It is never free.

Reductions in prevention and appraisal costs lag behind investment in prevention.

Zero defects is not possible.

There is an inevitable worsening of quality during periods of change.

Budgeting method, which incorporates an improvement anticipated in budgeting period into budget numbers, can be classified as *

1 point

anticipated budgeting

number budgeting

predict budgeting

kaizen budgeting

When you clean machines, windows, floors, etc. Categorize into which 5s? *

1 point

Sort

Shine

Set-in Order

Sustain

Kaizen process aims at continuous improvement of processes. By improving standardized programmes and processes, Kaizen Develop which sector. *

1 point

manufacturing sector

service sector

Both A & B

None

Identify the objective of ISO-9000 family of Quality management is *

1 point

Customer satisfaction

Employee satisfaction

Skill enhancement

Environmental issues

Identify the diagram for process mapping. *

1 point

Data flow

Work flow

Circular

Audit

TQM & ISO both Examines which people? *

1 point

Customer

Employee

Supplier

All of the above

Explain who is responsible for quality objective? *

1 point

Top level management

Middle level management

Frontline management

All of the above

Control chart Relates to which tool? *

1 point

Process monitoring tool

Process control tool

Both (a) and (b)

None of the above

The 5 phases of 5S can be Categorize as.. *

1 point

Standardize, Sort, Sustain, Shine, Set-in-Order

Sort, Standardize, Sustain, Shine, Set-in-Order

Standardize, Shine, Sort, Sustain, Set-in-Order

Set-in-Order, Standardize, Sort, Sustain, Shine

How to sustain 5S ? *

1 point

have a 5S audit checklist for each area

have management support

perform audits for each area regularly

all

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