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Technology Support Request Form
(Please allow at least 5 schools days for your request to be addressed)
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* Indicates required question
First Name
*
Your answer
Last Name
*
Your answer
Email Address
*
Please use your Full DOE email address (
JDoe@schools.nyc.gov
)
Your answer
Department
Your answer
Extension
Your answer
Equipment Information
Room Number
*
Your answer
Make
*
Choose
Select
Apple
Lenovo
Lexmark
Triumph
Promethean
Other - (Explain Below)
Type of Equipment
*
Choose
Select
Desktop Computer
Laptop / Chromebook
iPad
Monitor
Printer
Triumph Board / Promethean Board
Other (Explain Below)
Problem Type
*
Choose
Select
Can't Login to Computer / Pasword Reset
Can't Print
Device Wont Turn On
Email
Need Software Installed / Updated
No Internet
Paper Jam
Virus Found
Other (Explain Below)
Description of Problem
*
Please be as detailed as possible and list any error messages. If you are requesting toner please list the printer model number.
Your answer
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