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CMA CS CUSTOMER SURVEY QUESTIONAIR
Please answer the following for us to evaluate ourselves and to improve our service.
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1.
Please rate our initial contact with you / organization
Poor
1
2
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4
Excelent
Clear selection
2.
Was enough information given by our representative?
Poor
1
2
3
4
Excelent
Clear selection
3.
Was our quotation on time and comprehensive?
Poor
1
2
3
4
Excelent
Clear selection
4.
Was the planning of the evaluation on time and comprehensive?
Poor
1
2
3
4
Excelent
Clear selection
5.
Was our assessment process conducted in a professional manner and value adding?
Poor
1
2
3
4
Excelent
Clear selection
6.
Were your organizations certification needs met?
Poor
1
2
3
4
Excelent
Clear selection
7.
Would you recommend us to possible new clients?
Poor
1
2
3
4
Excelent
Clear selection
8.
Was the administration function to your satisfaction.
Poor
1
2
3
4
Excelent
Clear selection
Poor
1
2
3
4
Excelent
Clear selection
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