Students Satisfaction Survey, Faculty of Law Hasanuddin University
Answer the survey questions on assessing "Expectations" and "Performance" of several service criteria available in the Faculty of Law Unhas.

Assessment Description:
Score 1=Not Satisfied (NS)

Score 2= Less Satisfied (LS)

Score 3=Quite Satisfied (QS)

Score 4= Satisfied (S)

Score 5=Very Satisfied (VS)
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Students Survey
Name (optional)
Filling Date *
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Study Programs *
Intake Year *
1.1. Availability of facilities and infrastructure to support the learning process (EXPECTATION/INTEREST)
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1.2. Availability of facilities and infrastructure to support the learning process (PERCEPTION/PERFORMANCE)
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2.1. The efficiency of supporting staff in providing academic/student administrative services (EXPECTATION/INTEREST)
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2.2. The efficiency of supporting staff in providing academic/student administrative services (PERCEPTION/PERFORMANCE)
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3.1. Learning Process through offline method (face to face) and online method (Zoom and Sikola) (EXPECTATION/INTEREST)
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3.2. Learning Process through offline method (face to face) and online method (Zoom and Sikola) (PERCEPTION/PERFORMANCE)
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4.1. The ability of supporting staff to explain information about academic/student administration (EXPECTATION/INTEREST)
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4.2. The ability of supporting staff to explain information about academic/student administration (PERCEPTION/PERFORMANCE)
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5.1. The responses from supporting staff in handling complaints (EXPECTATION/INTEREST)
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5.2. The responses from supporting staff in handling complaints (PERCEPTION/PERFORMANCE)
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6.1.The clarity of procedures in academic/student administration (EXPECTATION/INTEREST)
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6.2.The clarity of procedures in academic/student administration (PERCEPTION/PERFORMANCE)
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7.1. The hospitability of supporting staff to provide academic/student administration services  (EXPECTATION/INTEREST)
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7.2.The hospitability of supporting staff to provide academic/student administration services  (PERCEPTION/PERFORMANCE)
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