This form applies when you wish to claim our guarantee.

Please note: since we can solve 99% of the problems by email / telephone, we request that you contact us first.

BERTSCHAT.CO.UK

James & James Fulfilment Ltd
Rhosili Road
Northampton, NN4 7JE
Email: info@bertschat.co.uk

*Send the form with the package. Or write your order number and full name on a piece of paper and include it in the box

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Email *
Name *
Ordernumber: *
Description of your complaint: *

We will immediately test your product upon arrival, repair it or replace it where necessary. We return your product back to you free of charge. If the delivery adress has changed please note the new adress below.

My delivery address has changed:

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Required
New address:
A copy of your responses will be emailed to the address you provided.
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