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Vivid Canine - Return/Exchange Form
Important: Non-custom items will be subject to a 25% restock/remake fee & Custom items will be subject to a 30% restock/remake fee.
See our full return policy
here.
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* Indicates required question
Name (First & Last)
*
Your answer
Email
*
Your answer
Order Number
*
Your answer
Are you requesting a return or exchange?
*
Return
Exchange
Which item(s) are you returning or exchanging?
*
*Item name and size*
Your answer
Please select a reason for returning or exchanging:
*
If your item arrived damaged or you received the wrong item, please send us an email first before filling out this form.
Color
Need a different size
Changed mind
Other:
What is your preferred resolution:
*
Please note: Restocking fees will apply to all of the options below.
Exchange for a different item (Size, Color, etc.) *Must be of equal or lesser value*
Return item for store credit via Gift Card
Refund to original payment method
If you choose to exchange, please specify which item you would like as a replacement:
*
*Item name, size, and color(s)*
Your answer
Please acknowledge:
*
By initiating a return or exchange request, you have read and agree to the terms outlined in Vivid Canine's Return policy.
Required
Thank you for submitting a return/exchange request! If you have any questions or concerns regarding our return policy, please contact us at
info@vividcanine.com
.
We will contact you within 24 - 48 hours with return instructions!
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