BOOK A SERENADE - Order Request Form
After you fill out this order request, we will contact you within 12 hours to go over details and availability before the order is completed. If you would like a faster service and direct information on our Serenades Lifestyle Services, please contact us at via Phonecall or Whatsapp 08181237262 OR ninocharmaine@gmail.com. YOUR VALID EMAIL ADDRESS IS NEEDED AS A COPY OF YOUR ANSWERS HERE WILL BE EMAILED TO YOU FOR RECORD PURPOSES.
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Email *
BOOKING A SERENADE
This section covers all the information needed to effectively execute your Serenade
Recipient's Name (the name of the Person we are Serenading for you) *
Recipient's Exact Location/Address (the place where the Serenade will take place). Street Name, House Number and Landmarks should be detailed *
Accomplice's Name and Phone Number (An accomplice is the person who takes us to your recipient) *
What Date and Time Do You Want the Serenade Executed (Please put it in this format: Tuesday October 1, 2018 by 12 noon) *
Relationship with Recipient(s) *
Pick Serenade Type *
Please List the Songs You want Performed at the Serenade *
Kindly indicate the song title and name of the artist who sang it
If You Want Us to Provide Gift Items, Please Clearly State the Items
Kindly be as descriptive as possible
Please Confirm Your Logistics Fee During Consultation Especially for locations which are outliers *
Thank You.
Required
CANCELLATION POLICY AND SPECIAL HOURS SERENADE SERVICES *
CANCELLATION POLICY:Kindly note that once booking is confirmed, any cancellation of the booking attracts the following:        1. For any cancellation after a booking has been confirmed, 10% of your total amount would be charged as handling charges         2. Except when the totality of the product price will be charged to the customer for example, if we procured special products/services requested for in relation to the order                                                                                                                           3. For any cancellation 2 days prior to your schedule delivery date, 25% of your total amount will be charged.                                                                                                                                                                   4. Cancellation on a day prior to or on the delivery date, 50% of your total amount will be charged                                                                                                                                                                                                                                                                                   SPECIAL HOURS SERENADE SERVICES: Kindly note that very early morning Serenades between 6am to 8.30am and 6pm to 10pm attract extra logistics fee due to the arrangements that are made to get safe and secure transportation extremely early in the morning or very late in the evening. Kindly confirm the extra logistics fee during consultation if you want a Special Hour Serenade.
Required
Client's Contact Info and Payment Details
To validate this order, this section is to get information on the client placing the order and provide bank payment details. Payment validates order.
Your name *
Phone number *
Functional E-mail *
Do You Want Your Serenade Published?. Before you type YES or NO as your Response, Kindly read the text below. Thank you   *
Our clients are everything and we respect preferences while executing our world class SERENADE sessions. As a business whose main marketing tool is the success of our executions, we usually publish our Serenades to help prospective clients have practical understandings of deliverables. While promoting our business we take keen care to avoid full representations of the executions especially with focus to our specified client’s privacy preferences. However, a total non-publication fee of N40,000 is charged where the client wants to own full rights of the Serenades executed on their behalf. The Non-Publish is paid when booking is made. However, if the decision is made after the execution of the Serenade, the sum must kindly be paid within 14 days of the Serenade’s execution else it will be taken that there is consent to Publish as described above.
Please Make Payment with the Bank Details Below. Type yes (i.e yes in small caps) as your Response AFTER you have made payment. If you typed No to Publishing your Serenade, kindly ensure the non Publish Fee  and Logistics Fee is added to the Serenade Fee when making payment. Thank you. *
Bank: Guaranty Trust Bank Plc. Account Name: Nino Charmaine Company. Account Number: 0130837157. Kindly pay amount discussed during consultation, thank you.
Confirm Name Used in Bank Payment *
Preferred contact method *
Required
Are you a new or existing customer? *
KINDLY NOTE THAT - Pictures from the Serenade will be made available to the client 5 days after execution while the video will be made available 10 days after execution per packages booked. The video is sent as a download link via WETRANSFER; if you do not download the video within 7 days and the link expires, resending the link will attract a data fee of N1,500. Thank You for your understanding. *
Required
A copy of your responses will be emailed to the address you provided.
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