When: 4:00-5:00 pm, 11/17/2020 (Tuesday)
Where:  Zoom: https://stevens.zoom.us/j/91872261430

Abstract:
A recent Forbes article on How UX is Transforming Business cites research by Forrester that found, “on average, every dollar invested in UX brings 100 in return. That’s an ROI of 9,900%.” As more businesses begin to invest in and embrace UX, the need for strong cross-functional collaboration, especially between UX professionals and engineers, becomes clear. Diana will describe how she has blazed a path for UX at White Ops over the last 5 years through design leadership and cross-functional process development, focusing on the impact she has made with her engineering partners. She will also detail the ways in which UX professionals and engineers can support each other to build better products together.

Bio:
Diana has spent the last 15 years designing and building software platforms across industries including cybersecurity, pediatric trauma resuscitation, libraries, and small businesses. She is currently the User Experience & Research Manager at White Ops, a cybersecurity company protecting enterprises all over the globe—including the largest internet platforms—from sophisticated bots by verifying the humanity of more than ten trillion online interactions every week. Since joining White Ops, Diana has become a cross-functional leader and created an integrated research and design program purpose-built to function within agile development environments for multiple lines of product. She specializes in architecting research-based user experiences by condensing complex data-driven workflows into intuitive experiences based on information synthesized from multi-disciplinary stakeholder needs.

Website: dianakusunoki.com
Email: hello@dianakusunoki.com