KBS Tennis Club - 2020 Membership Survey
We would like to undertake a member survey as part of our membership enrolment, to help us plan and improve our, on and off court tennis offering to Club members.

The information we collect will be aggregated and anonymised for analysis and reporting to the Management Committee.

We clearly set out how member’s personal data is used and stored in our Club Data Policy, which is available at www.kbstennis.org/policies. By completing this survey, you are consenting to the Club using your responses in planning and design of tennis activities and improving our communications. Your responses will not be shared with third parties.

Thank you for you for agreeing to participate.

Pete Osman, Secretary, KBS Tennis
​
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Email *
Your Full Name
Which age range do you fall into *
18-22
23-29
30-50
51-60
60+
Select one
To which gender identity do you most identify *
Male
Female
Transgender (Male or female)
Variant or non-conforming
Select one
How long have you been a member of the Club *
12 months
1-3 years
3-10 years
Over 10 years
Select one
How would you describe your level of tennis *
Beginner
Intermediate
Team player
Select one
Playing background: Which statements are applicable to you
tick any that are applicable
Learned as a child, had lessons and club coaching
Played all my life and even after lapsing, I came back to tennis
Still developing my tennis skills
Playing tennis for fun and fitness
Beginner
Combine tennis with other social events
Strong commitment to playing with a group of friends
Clear selection
Sports and Activities *
Tennis is my main sporting activity
I play other sports or activities for more than two hours a week
I like to play tennis in the spring/summer, but I do other sports or activities in the winter
Select one
Spring/Summer - On average how often do you play tennis each week *
Less that once a week
At least once a week for an hour
Two-three times a week, for over three hours
Over three times a week, for four-six hours
Select one
Autumn/Winter - On average how often do you play tennis each week *
Less that once a week
At least once a week for an hour
Two-three times a week, for over three hours
Over three times a week, for four-six hours
Select one
What motivates you to play tennis
tick any that are applicable
Family activity - Like to encourage kids to play
I play for fun
I am happy to hit a ball with strangers
I use tennis to keep fit
I would be interested in coaching sessions
I like to practice
I like to compete
Clear selection
Would you like to play tennis more often *
No, I am happy with the number of times I play tennis each week
Yes, I would like to play tennis more frequently
Select one
If you would like to play tennis more frequently, what are the two main barriers to being able to
tick up to TWO that are applicable
Family commitments
Work commitments
Finding someone the right standard to play with or group to join
Court availability
Health
Clear selection
Who do you play tennis with
tick any that are applicable
Partner
Family
Friends
Attend Club ‘open’ sessions
Clear selection
When do you play tennis
tick any that are applicable
Monday - Friday, daytime
Monday – Friday, evenings
Saturday
Sunday
Clear selection
Do you attend Club ‘open’ sessions
tick any that are applicable
Wednesday evening (Ladies)
Thursday evening (Men)
Sunday morning (Mixed)
Clear selection
Do you play league tennis for one of the Club teams (which statement fits you best) *
Yes, I am a regular team member
Yes, I help when I can
No, I have never thought about it
No, I do not consider I play at the right standard to play league competition
No, I never have been asked
No, I wish I had the time
Select one
Do you enter the annual Club tournament (which statement fits you best) *
Yes, I am a regular participant
No, its only for the A team players
No, I do not think my game has reached the standard required
No, I do not really enjoy playing that competitively
No, I am worried that I will let my partner down if it was a doubles match
Select one
Do you have tennis coaching lessons (which statement fits you best) *
No
Yes, I have occasional one-to-one coaching session with a Club coach
Yes, I have regular one-to-one coaching session with a Club coach
Yes, I participate in the Club’s group coaching programme
Select one
How often do you use social media i.e. Facebook, Twitter, Instagram *
Daily
Weekly
Infrequently
Never
Select one
How often do you visit the Clubs website *
Never
Two to three times a week
Once a week
Once a month
Select one
How would you prefer to communicate with the Club and the Club communicate with you
tick up to THREE that are applicable
Club House notice board
Email
Club website
Twitter – All members
WhatsApp – Main Club Group, Club Team Groups and other private groups for arranging tennis sessions
Facebook – All members
Instagram – All members
Clear selection
Could the Club be more welcoming and inclusive *
No, I am happy with the Club’ activities on and off the court
Yes, there is still work to do
Yes, this is an area where the Club could considerably ‘up its game’
Select one
We appreciate all constructive feedback from our members. Is there one area that we could improve on or off the court, that would result in a better playing experience for you?
A copy of your responses will be emailed to the address you provided.
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