Ticketing events on Citizen Ticket

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Thanks for choosing us for your event, we'd love to hear your feedback on our platform and services.

The questions below should only take a few minutes to complete, and they'll ensure that our service remains top quality and that we can make improvements where they're needed.

How did you hear about Citizen Ticket? *

Google

Social media

Recommendation

Other:

What were your main reasons for choosing Citizen Ticket? *

Easy to create events & use the platform

Booking fee pricing

Support & service provided

Tree planting initiative

Dashboard features & platform technology

Fast payouts

Marketing support

Recommendation (if you can, please let us know who recommended us in the 'other' section below!)

Other:

Required

How was your experience of using the following features on Citizen Ticket? *

1 = Very poor / 5 = Very good

Creating an event

Using the organiser dashboard functions

Using the ticket scanning app

Anything in particular you loved or would like us to improve?

How was your experience of the services we provided? *

1 = Very poor / 5 = Very good

Technical support

Contact with the team

Marketing

Customer service

Any other comments about our services?

How likely are you to use Citizen Ticket for your next event? *

Unlikely

Very likely

How likely are you to recommend Citizen Ticket to a friend or colleague? *

Nope, sorry

Yep, definitely!

Is there anything else you'd like to let us know?

Organiser name (optional)

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