Do you agree to our return/ replacement policy? If you are unhappy with a rodent from us we offer free replacement for valid reasons ie not up to health/ temperment standard this is down to discretion of the breeder. If you can no longer care for a rodent adopted from KLW do you agree to communicate with us and let us know what's going on/ agree to return free of charge if you can't look after the rodent anymore or feel uncomfortable rehoming yourself? We are here to help. *