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Livestream Troubleshooting Questionnaire
Hi there - please answer the questions below to help us understand more about the issue viewing this program.
* Indicates required question
Email
*
Your email
What issue are you experiencing?
Your answer
What web browser are you viewing the web page on?
Edge
Chrome
Safari
Firefox
Opera
Internet Explorer
Don't know/not sure
Other:
Clear selection
What device are you using to view the web page?
Computer
Phone
Tablet
Clear selection
Is the device connected to your school's network?
Yes
No
I don't know
Clear selection
Do you have an antivirus program running on your computer?
Yes
No
I don't know
Clear selection
If yes, what antivirus program are you running?
Your answer
What kind of computer are you using?
Mac
PC
Linux
Other:
Clear selection
What operating system is running on your computer?
How to find this information:
Windows -
https://www.computerhope.com/issues/ch000930.htm
Mac -
https://bit.ly/33hb2sH
Choose your operating system:
Choose
Windows 11
Windows 10
Windows 8.1
Windows 8
Windows 7
Windows Vista
Windows XP
MacOS 10.15 Catalina
MacOS 10.14 Mojave
MacOS 10.13 High Sierra
Mac OS 10.12 Sierra
MacOS (earlier than 10.12)
Don't know/Not sure/Other
Are you able to view the video at this link?
https://boxcast.tv/view/buyer-beware-on-demand-mxlju4lwf26pmglwoz7h
Yes
No
Clear selection
May we call or email you to do further troubleshooting?
Yes
No
Clear selection
Phone number to call and best time(s)
Your answer
Submit
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