Bridges De-Escalation Quiz

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You must get at least 7/8 correct to pass. All questions have only one correct answer.

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Adresse e-mail *

Name (First Last)

If someone is having a severe mental health crisis but doesn't appear to be an immediate danger to themselves or others what would be a good resource to call? *

1 point

CHIERS

911

Project Respond

Which of the following accurately describes the Universal Upset Person Protocol (UUPP)? *

1 point

A practical evidence-based framework which helps produce successful participant-centered interactions in a clinical environment.

A scripted dialogue designed to make interactions as fast as possible.

A technique used to physically restrain upset persons.

Which of the following is not one of the steps of the UUPP? *

1 point

Thank

Assign Blame

Plan

Open a Dialogue

True or False: Deep Acting is the only acceptable way to have a successful interaction with a participant. *

1 point

True

False

True or False: Body language can be as important as facial expressions in conveying a professional and compassionate presentation to participants. *

1 point

True

False

Why is it helpful to express empathy before discussing the participant's specific concerns in detail? *

1 point

It helps the participant feel like a part of the decision-making process because their feelings are being acknowledged.

It allows providers to express concern without agreeing to any specific course of action.

It acknowledges that participants' time is valued and that providers have their interests at heart.

All of the above.

The phrase "here's what we could do next" best embodies which step of the UUPP? *

1 point

Ask.

Plan.

Open a Dialogue.

Empathize.

Which of the following situations would CHIERS be a good resource for? *

1 point

A person is in the clinic suffering from severe alcohol intoxication and needs safely monitored while they detox.

There is a trespasser refusing to leave the clinic.

A participant has fallen asleep in the lobby with a needle in their hand.

A participant says they are having thoughts of injuring themselves or others.

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