AdPay Refund Request

Dear Customer,

Please complete this form to request a refund of your AdPay balance. Your refund request will be received and will be processed accordingly.

Please note the following:

  • Refunds are made 2 weeks after the request is submitted.
  • Refunds are only made to the bank account from which the original payment was received.
Thank you for using AdPay by Mercurie!

Mercurie Finance Team

* Indicates required question
Email *
Name of your Business as Captured in your Adpay Account *
Your answer

Your Google Manager Ads Account ID

*
Your answer

Your Google Manager Ads Account Name

*
Your answer

Reason for the Refund

*
To serve you better, we'd love to know the reason for your request
Your answer
Account Name *
Please ensure the account name corresponds with the account used to make initial payment.
Your answer
Bank Account Number *
Your answer
Bank Name *
Please ensure the bank name corresponds with the bank used to make initial payment.
Your answer
Terms of Service *
Required
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