Need help with a municipal problem in Charleston?

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Have a request or a need we can help you with? Complete this quick form including a way to contact you and a description of your request, and we will follow up with you as soon as we can.

This form is operated by volunteers and City Councilors with Charleston Can't Wait, a local public service organization that's here to help. To learn more about our work, contact team@wvcantwait.com or visit charlestonwvcantwait.com.

If this is an emergency, please dial 911 immediately. To reach the City of Charleston directly, visit https://www.charlestonwv.gov/.

Type of Request

Emergency (Call 911 first)

Utilities (Water, Electric, Gas, Internet)

Trash, Recycling, Refuse

Maintenance (Roads, Sidewalks, Lights, Benches, etc)

Traffic & Parking

Business Services & Taxes

Trees & Landscaping

City Facilities, Parks, and Events

Housing & Repair

Report Abandoned or Neglected Property

Conflict with Neighbor or Business

Comments/Issues with City Service, Staff, or Official

General Suggestions

Other:

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