Waiting in line at any venue around Manhattan

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

Welcome. This survey is about the experience of waiting in lines or discovering long lines in Manhattan! This survey aims to explore various aspects of waiting in lines, including your personal experiences, coping mechanisms, decision-making processes, emotional responses, and thoughts on the future of line-waiting in Manhattan. Your input is invaluable and will help us gain a deeper understanding of this common urban phenomenon. Thank you for your participation!

What is your life in NYC like?

I live here

I don't live in NYC but I go here for work and leisure

I'm rarely in NYC

I'm only a tourist

Clear selection

Do you live in NYC? (Manhattan, Brooklyn, Queens, Staten Island, and the Bronx)

Yes

Clear selection

What is your age range?

18-24

25-34

35-44

45-54

50+

Clear selection

What is your gender?

Male

Female

Non-binary

Prefer not to say

Clear selection

How often do you find yourself waiting in line in NYC?

Daily

Weekly

Monthly

Rarely

I'm a tourist

Clear selection

Have you ever checked the length of a line at a venue or establishment in NYC before arriving?

Yes

Clear selection

If yes, how do you typically check the length of a line before arriving? (Select all that apply)

Online reviews or forums

Social media posts or updates

Venue's official website or app

Calling the venue directly

Word of mouth

Checking it myself

Have you ever arrived at a venue only to discover a longer line than anticipated?

Yes

Clear selection

If yes, how did discovering a long line affect your mood or experience?

Increased frustration or stress

Disappointment

Anger or irritation

Resignation (accepted the situation)

Other:

Clear selection

What frustrations do you typically experience when discovering a long line? (Select all that apply)

Wasted time

Missing out on other activities or opportunities

Physical discomfort (e.g., standing for a long time)

Impact on schedule or plans

Other:

Do you dislike waiting in a long line of a venue?

Yes

Don't mind

Clear selection

Have you ever used any strategies to avoid waiting in line, such as pre-booking tickets or utilizing fast passes?

Yes

Other:

Clear selection

Have you ever abandoned a line due to its length or wait time?

Yes, I have

No, I have never abandoned a line regardless of the wait

Clear selection

How do long lines affect your overall experience at events, restaurants, or government facilities?

They significantly diminish my enjoyment.

They mildly inconvenience me, but don't ruin my experience entirely.

I don't mind waiting in lines; it's part of the experience.

I avoid places with long lines altogether.

Clear selection

Do you feel that many venues in NYC suffer from long lines?

Yes, mostly everywhere I wanted to go has a long line

Neutral, I think some venues have problems but I am not as effected by it all the time

No, I think most lines in NYC are tolerable

Clear selection

Have you ever wished for prior information regarding the length of lines at a particular venue before deciding to visit?

Yes

Clear selection

Have you abandoned plans or changed venues due to discovering a long line?

Yes

Clear selection

What venues have the most intolerable line waiting?

Lines at concerts

Lines at social events and gatherings

Lines at museums

Lines at conventions

Lines at popular restaurants

Lines at government facilities (passport renewal, DMV, etc)

Lines at various activity venues (Amusement Rides at Coney Island, Rock Climbing at Dumbo, etc)

Other:

Do you think there should be a solution to inform people about line lengths before they arrive at a venue?

Yes

Clear selection

On a scale from 1 to 5, how helpful do you think it is for businesses to provide information about line lengths to potential customers?

It's not needed

Very Helpful

Clear selection

Would you be interested in using a mobile app or service that notifies you about line lengths at venues in real-time?

Yes

Clear selection

Do you believe that having information about line lengths would make you more likely to patronize certain venues?

Yes

Clear selection

How do you currently feel about the lack of information available regarding line lengths at venues in NYC?

Frustrated - It often leads to unexpected waits and impacts my plans negatively

Indifferent - I don't mind waiting and see it as part of the city experience

Anxious - I prefer to know how long the line is before deciding to join

Curious - I wish there was more transparency, but it doesn't affect me too much

Other:

Clear selection

Submit

Clear form

Never submit passwords through Google Forms.

This form was created inside of Rutgers University. Report Abuse

Forms