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Customer Care Lead
This person will handle the day-to-day customer communication regarding purchases + pattern questions. The lead is ultimately responsible for creating a prompt + supportive environment that cares for the varied needs of DeBrosse makers.
See more:
debrosse.com/hiring
* Indicates required question
Email
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Your email
Name:
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Your answer
What do you think will be your greatest TWO strengths in carrying out this role?
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Your answer
What do you anticipate may be difficult for you in this role?
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Your answer
Do you have any customer service experience? If so, please share. (Company, duration, responsibilities, etc.)
Your answer
Which of the following platforms do you have backend experience?
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Etsy
Shopify
Instagram for business
Mailchimp
Canva
Required
How long have you been crocheting?
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< 1 year
1 - 2 years
3 - 5 years
6 +
If applicable, how long have you been knitting?
< 1 year
1 - 2 years
3 - 5 years
6 +
Clear selection
Which of the following best describe your work ethic? (Check top 3.)
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Dreamer + Brainstormer
Organized + Autonomous
Creative + Innovative
Kind + Helpful
Task-oriented + Efficient
Other:
Required
How many DeBrosse patterns have you made?
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None
1 - 2
3 - 5
6 - 9
10 +
About how long have you followed @debrosse_nyc on Instagram? (This is just to gauge brand familiarity.)
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0 - 6 months
6 months - 1 year
1 - 2 years
3+ years
If applicable: links to your own shop, website, blog, Etsy, and/or Ravelry.
Your answer
Instagram handle
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Your answer
Send me a copy of my responses.
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