USER FEEDBACK
Based on how you've interacted with the above interface, kindly fill out this survey test. Please note that this prototype is not an official KPLC app nor is this survey affiliated with Kenya Power & Lighting company.
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Email *
What's your name?
Your age group *
Gender *
What did you like about the app? *
Can you give a summary of what the app is about in 1 or 2 sentences? *
What difficulties did you face using the app? *
What functions do think should be improved? *
What feature(s) would you like to be added? *
Did you like the design interface? *
How would you rate the app usability ? *
If you could change one feature or more, what would it be? And why? *
 Did you understand each feature on the prototype? *
If not which one didn't you understand?
Explain what features you see on the home page, and if possible explain their functions. *
Would you be able to perform the following tasks? *
Required
Have you ever used the current KPLC app? *
If yes, how would you compare the two? Which one do you prefer? And why? *
Would you be OK, if I invited you for a short video call sessions to watch you interact with the prototype? *
If yes, kindly type your email address below and I'll schedule a call ASAP. *
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