RI Convention Center COVID-19 Exhibitor Services

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Please use this form if you ordered exhibitor services for an event cancelled or rescheduled due to the COVID-19 pandemic.

PLEASE NOTE: If you placed an order for internet service you must contact COX Advanced Convention Services (1-833-342-2705; acs@cox.net) to request a refund. The RI Convention Center is unable to process refunds for internet service.

Which event did you purchase exhibitor services for? *

Please enter the name of the exhibiting company as it appears on the original order. *

Please enter the name of the order contact person as it appears on the original order. *

Please enter the phone number of the order contact person. *

Please enter the e-mail address of the order contact person. *

Please enter your order number. *

Your order number is 5 digits and will begin with 11 (11XXX).

Are you requesting a refund or (if this event is rescheduled/annual) would you like to forward your order to the next event dates? *

PLEASE NOTE: At this time, the Finance Department cannot confirm when your refund will be processed. They are working diligently to process all refund requests, however the overwhelming number of requests has understandably slowed the process.

Refund

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