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Medatech Support Feedback
Thank you for starting a service call with us, we would appreciate a moment of your time to respond to eight related questions below. It would help us to review and improve our support.
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Email
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Your email
How satisfied were you with the
expertise
of the helpdesk?
*
Ecstatic
Very Satisfied
Satisfied
Could Do Better
Not Satisfied
How
helpful
was the helpdesk when dealing with your service call?
*
Ecstatic
Very Helpful
Helpful
Could Do Better
Not Helpful
How satisfied were you with the
response time
of the helpdesk?
Ecstatic
Very Satisfied
Satisfied
Could Do Better
Not Satisfied
Clear selection
How satisfied were you with the
resolution
that was provided?
Ecstatic
Very Satisfied
Satisfied
Could Do Better
Not Satisfied
Clear selection
What is your
overall satisfaction
of the support you received?
Ecstatic
Very Satisfied
Satisfied
Could Do better
Not Satisfied
Clear selection
What could we do to improve?
Your answer
Have you got any other feedback?
Your answer
Are you aware of the benefits of using our
support portal
? (If call not raised there)
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Am aware but not using
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