Library Ransomware - Your Stories
Thank you for taking the time to share your stories about ransomware attacks at your library. This information will be used in the "Held at Ransom: How Libraries Can Best Defend Against and Recover From Ransomware Attacks" presentation at ALA Annual 2020. We hope to gather information and stories that can help other libraries better prepare for ransomware attacks, as well as give them hope that there are ways to recover from the attacks.

If we choose to use information from your submission no uniquely identifiable information, such as your name, your library's name, or other information that can easily identify you or your organization, will be used in the presentation materials. However, we will also honor requests for identifying you or your library in the presentation materials if you want to be a resource to other library staff who are recovering from ransomware attacks (thank you in advance if you choose this route!).

Any questions or concerns? Contact Blake Carver (blake.carver@lyrasis.org) or Becky Yoose (b.yoose@gmail.com)
Sign in to Google to save your progress. Learn more
In a paragraph or two, give us a summary of the ransomware attack at your library.
Do you know what caused the attack? If so, what was the cause? If not, are there any possible causes?
Before the attack, what information security and privacy policy or practices were in place at your organization?
How long was your library affected by the attack? What specific library operations (such as circ transactions, public computer reservations, etc.) were affected? How did your library cope with the reduction in patron services and your staff's ability to work?
How did your library (or parent organization) resolve the attack?
How much data was lost in the attack? If there was data loss, were there backups or archived copies of the data to replace the lost data?
What happened after the attack was resolved? Were there any follow up discussions, postmortems, or other organizational actions to analyse the recent attack and/or plan to defend against another ransomware attack?
Has the ransomware attack changed how you and/or others in your library approach library information security and privacy? If so, how? If not, why?
Do you have anything else to add that we did not cover in the questions above?
If you wish to be contacted by the presenters for follow up questions, please leave your email address below.
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy
Google Forms