Customer Satisfaction Survey Form of The MCCHS Ltd.
First of all, we would like to extend our heartiest gratitude to you for being with The MCCHS Ltd. To make our services better, we would request you to fill up this questionnaire. We appreciate your contribution to the journey of Society and want to make sure we meet your expectations.
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1. How long have you been associated with The MCCHS Ltd.? *
2. Please indicate your age range *
3. Which specific accounts do you hold with The MCCHS Ltd. ? *
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4. Explain any bad experience you have related to The MCCHS Ltd. *
5. Which branch do you visit most often? *
6. The MCCHS Ltd. officials was friendly & professional. *
7. The MCCHS Ltd. officials made appropriate recommendations based on my needs.
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8. The MCCHS Ltd. officials clearly explained services, rates and/or fees. *
9. The speed of loan approval was acceptable. *
10. The time to handle transactions was acceptable. *
11. Waiting time to speak with The MCCHS Ltd. officials was acceptable. *
12. Please rate the quality of service offered by The MCCHS Ltd. *
13. How likely are you to recommend The MCCHS Ltd. to your friends and family? (0 – Not at all likely; 10 – Extremely likely) *
14. Do you have any other comments you wish to share? *
15. Your Name *
16. Your Phone Number *
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