20-21: RWSA 3rd - 7th Student Tech Support Form Request
Mrs. Armstrong and the tech team will respond to your request within 24 to 48 hours.

Armstrong Information (I will try my best to respond to your technical issues within 24 to 48 hours)
Office Hours: 8:00 am - 4:00 pm
Email Address: td.whittington@cms.k12.nc.us
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Email *
Date of Request
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DD
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YYYY
Please provide the name of the individual filling this form out. *
Student Name *
What is the student's id number? *
Parent Name *
Parent Phone Number *
Teacher Name *
Grade Level *
Does the student have internet access? *
Does the student need assistance with getting their NCEdCloud password reset? (Please email the homeroom teacher with this matter. The tech team cannot reset student's NCEdCloud passwords) *
Did the student pick-up their chromebook? *
What is the asset tag number (example F00012345) or serial number (located on the back right hand side of the chromebook)?  (Put Not Provided if you do not have this information) *
What type of tech support does the student need? *
Required
Are their any other concerns you need the tech team to address? (Explain in detail) *
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